Reasons for Optimism in 2021

Reasons for Optimism in Audiology in 2021

As we begin 2021, you may be thinking that this year feels oddly similar to last year. Many people had hopes that 2021 would be completely different from 2020—free from the worries caused by a global pandemic and other far-reaching events. Although January 1, 2021, was not a magic date that ended all of the challenges, difficulties, or stress that began in 2020, there are many reasons to be optimistic in this new year.

2021 may indeed bear some similarities to 2020, such as adapted ways of doing business and living your day-to-day life thanks to the coronavirus pandemic. However, audiology leaders foresee a bright year in which audiology professionals around the world will continue to provide high-quality, personalized care to their patients. Here are a few reasons you can feel optimistic in 2021:

  • Greater access to hearing healthcare through telemedicine

One of the first challenges that arose at the beginning of the COVID-19 pandemic was how to care for your patients when it was a potential health risk to you, your team, and your patients to see them in person. A huge portion of audiology professionals rose to the occasion by adopting new technology that makes telemedicine not only possible, but a convenient, safe, and simple choice for providing your patients with personalized care.

While in-person visits will never be obsolete, telemedicine gives you a way to care for patients who cannot come to your office for any reason.

  • Highlighted importance of hearing health

Many areas of the country and the world have experienced lockdowns. In these times, when people had very limited contact with anyone outside of their household, it quickly became apparent how important hearing is. With more and more people turning to technology like video calls, making sure you can hear those you are speaking to is essential. This highlighted to many people that they had been neglecting their hearing health and encouraged them to seek the professional care they needed.

This trend will continue in 2021 as video calls and other technologies remain the norm for conducting business, attending school, reaching family members, and more.

  • Decreasing the stigma surrounding hearing aids

With more and more people realizing that they would benefit from hearing aids or other types of hearing health care, the stigma surrounding these devices is fading quickly. Hearing aids are continually being made smaller, more discreet, and easier to use, and people find them easier to accept in their lives. As hearing aids become increasingly acceptable to the consumer, more people will feel comfortable seeking the hearing healthcare they need.

  • Increased collaboration with other healthcare providers

It would be a great understatement to say that the healthcare industry was under stress in 2020. Challenges arose that most health professionals had never experienced before. The response, however, was one that impressed the world. In 2020, audiology professionals began collaborating with other healthcare professionals in unique ways. This will continue to grow in 2021, with ever-expanding opportunities to move the industry forward and better deal with new challenges.

  • Growing patient control over hearing devices

Hearing healthcare technology has improved immensely in recent years, and it is not slowing down now. One of the greatest innovations seen in 2020 was that more patients were able to adjust their own hearing devices through their smartphone or computer. Giving patients more control over their devices allows them to make the necessary adjustments without the need for an in-office visit. While 2021 may bring its own challenges, and you may still be working through some difficulties that began in 2020, there is no doubt that this year is full of new opportunities. To learn more about how to continue to grow your business in 2021, we invite you to contact us today at AudiologyPlus.

Man contemplating information on computer - Shift in consumer behavior due to Covid-19

The Pandemic Forced a Shift in Consumer Behavior

As a business owner, you know that due to the worldwide coronavirus pandemic, it has not been “business as usual” for nearly a year. With widespread lockdowns across the world, consumers and businesses alike have had to increasingly turn to digital solutions. This can be seen in lifestyle shifts like increased usage of meal delivery and grocery pick-up services. While these particular changes might seem small, the truth is that the shift to digital business models has been revolutionary for companies worldwide.

While businesses around the planet have scrambled to adjust their business models and find solutions that work for today’s reality, one form of marketing has proven time and again to be both efficient and measurable: search engine optimization (SEO). Both Google and SEO grew immensely during the last financial crisis. Here are just a few reasons why SEO is indispensable in the age of COVID-19 and beyond:

  • SEO reflects the voice of the customer.

If you track and measure the searches that bring visitors to your website, you will see which search terms and phrases are being used most often and how well your website answers those queries. This gives you valuable insight into what your customers are looking for. Put simply, they search for what they need.

For example, if you notice that searches are increasing for how to fix a damaged hearing aid, or how to adjust a hearing aid’s volume, you can take this as a cue to play up these services and highlight them both on your website and in your practice. Few other forms of marketing provide you such a direct glimpse into the voice, needs, and desires of your target market.

  • It is cost-effective.

While some people might think that SEO is completely free, it often is not. For maximum optimization for your hearing healthcare website, you will likely need to work with a professional who knows all of the ins and outs of SEO for fields like audiology. Certain search marketing tactics cost as well, such as Google Ads. But while SEO might not be totally free, it is cost-effective. When done right, SEO can give you a huge return on a relatively small investment.

  • SEO is constantly evolving.

Yes, this is a pro, not a con! The world of SEO is always growing and shifting to better meet the needs of consumers. Of course, this means that you cannot have SEO “done” for your website just once and then leave it be for years. SEO is fluid and, as noted, responds to the voice of the consumer.

These constant shifts allow for greater opportunities. New technology, like artificial intelligence (AI), is moving into SEO to give better responses to customers’ queries. Because SEO will always respond to consumers, you will have frequent opportunities to sharpen your blade and make changes to your website and optimization efforts in order to gain new customers. For more information about the recent shift in consumer behavior and business marketing, and how you can take advantage of these changes to grow your hearing practice, we welcome you to contact us today at AudiologyPlus.