Digital accessibility

The Necessity of Digital Accessibility in the Pandemic Era

It is certainly an understatement to say that the COVID-19 pandemic changed everyday life and business for many people around the world. One shift that businesses and all types of organizations had to make quickly—or perhaps might still need to complete—is ensuring that their online platforms and digital assets are easy to use, simple to navigate, and work reliably.

This shift has highlighted the need for digital accessibility. People with hearing loss need particular accommodations to assist them, and that includes when using websites. Now, both during the pandemic and post-pandemic, it is even more important than ever before to consider those with disabilities or different abilities. In the pandemic era we live in, digital accessibility is essential.

During the pandemic, it became obvious to everyone how frustrating it is when digital assets do not work properly. In the height of widespread lockdowns, problems like websites or apps that did not work properly could mean the difference between being able to order meals, submit grocery orders, complete your work or schoolwork, keep in touch with friends and family, and much more. While many people became more aware of these problems during the pandemic, these issues have been problematic for those with disabilities for a much longer time.

Ensuring that online content is accessible means making sure that all people can read and understand the content—while taking into account any disabilities, different abilities, or assistive technologies they may have. These disabilities may include impaired vision, impaired hearing or deafness, motor difficulties, learning disabilities, or cognitive impairments.

People with disabilities who may have formerly relied more heavily on in-person interactions (in stores and banks, for example), now find themselves forced to navigate an online world that is not always designed with their different abilities in mind. Companies and organizations must take steps to ensure that all online content is accessible. A few simple steps toward accessibility include:

  • Ensuring websites and emails are properly displayed and easily navigable on a mobile device
  • Making certain that websites and emails can be easily navigated with a keyboard only
  • Creating PDF documents that can be read by screen readers
  • Avoiding text with poor color contrast

During and post-pandemic, these shifts toward accessibility can make a big difference for all people with disabilities. Making sure that online content can be consumed and understood by all people also complies with accessibility laws.

While email was a commonly used form of communication before the COVID-19 pandemic, it has become increasingly popular—even vital—to companies during the pandemic as they have been unable to rely on physical interaction. Many companies used email to convey their business continuity plans and health safety standards to consumers during the pandemic. However, a recent study found that among financial services firms, only 25 percent were testing accessibility in their software development process. This leaves room for incredible improvement in this sector when it comes to accessibility. The pandemic has highlighted the importance of digital content and communication, and it continues to showcase the need for accessibility. To learn more about how you can ensure that your digital content and online services are accessible, we encourage you to contact us today at AudiologyPlus.

eCommerce tactics

5 eCommerce Strategies That Will Help Your Practice Grow

eCommerce is booming. By mid-April 2020, there had already been a 129 percent year-over-year growth in eCommerce orders in the United States and Canada. Many sales and finance experts believe this growth is due at least partially to the COVID-19 pandemic. While more traditional sales avenues might have suffered during widespread lockdowns, eCommerce grew.

eCommerce works not only in retail; it has been introduced to the field of audiology as well. For those in the profession who are more traditionally minded, the increasing shift to eCommerce may be more difficult. There is good reason, however, to embrace eCommerce. When done right, it can help your business thrive in a new way.

Here are five eCommerce tactics you can use to increase your conversion rate and help your hearing practice grow:

  1. Add a countdown timer.

Once a customer adds an item to their cart, the countdown begins. Adding a sense of urgency to their purchase can speed up the process. For example, you may alert the customer that their options for express or next-day delivery will expire within a certain number of hours. This will encourage them to complete their purchase more quickly and can help avoid cart abandonment.

  1. Capture your user’s data.

Learning more about your customer can help you provide a more personalized experience, which can lead to more sales. One simple and effective way to learn more about your customer is to use a behavior-based popover.

This popover appears after a customer has spent a certain amount of time browsing your eCommerce store. A typical popover of this type will offer a discount in exchange for the customer’s email address. You can also personalize these offers based on the customer’s behavior on the site up to that point.

  1. Use social proof.

When your customer is viewing a product page, your ultimate goal is for them to add it to their cart and complete the purchase. One way to encourage this is to use social proof. For example, you can add user-generated content to the page to show the customer how real people use this product in their everyday lives.

You can also showcase real-time customer reviews and ratings. Highlighting good reviews will help your potential customer make the decision to purchase as well. Another tactic is to display a counter with the number of people who are looking at or have added this same product to their shopping cart.

  1. Offer product recommendations.

Did you know that product recommendations can generate sales uplifts of up to 11 percent? You can recommend products to your eCommerce customers by showing them products that are new, most popular, or currently trending. As the customer continues to browse, personalize the recommendations based on the products they search for or look at.

  1. Display a dynamic banner.

This banner will be one of the first things a potential customer sees when they visit your eCommerce page. It should grab their attention, spark interest, and encourage them to stay on your site.

Try personalizing this dynamic banner using data from the customer. For example, you could display delivery details based on the customer’s location.

With these five strategies, you are well on your way to winning at eCommerce. To learn more about how to succeed in eCommerce and grow your hearing practice, we invite you to contact us at AudiologyPlus today.

COVID-19 & Digital Marketing

Digital Marketing Strategy & Planning in the Age of COVID-19

It goes without saying that COVID-19 has affected nearly every aspect of our lives—from how we work to how our children attend school, and from how we shop to how we socialize with friends and family. The worldwide pandemic has also affected your business. You may now be using telemedicine more than ever before, and your practice may have new guidelines for welcoming patients into the office.
However, have you considered how COVID-19 has affected digital marketing? Just as in so many other realms, the pandemic has changed everything in digital marketing—and none of the rules we knew prior to COVID apply now. So, as a company that needs digital marketing, what does this mean for your business?
Let’s start with strategy and planning. Once you have adapted these to the new digital marketing landscape, everything else should become clearer. Perhaps most important is the need to be efficient and effective in your digital marketing strategy and planning. Here are a few simple tips to streamline and optimize:

  • Be able to connect what has been planned to what has been completed.

Measuring outcomes and analyzing spending and strategies are perhaps more important now than ever before. Marketers should be able to easily understand what has been planned and budgeted, the accompanying timelines and goals, and what has been delivered.
Once you are able to connect these data sets, you should be able to quickly assess spend, reach, and engagement. Based on the outcomes, you can adapt your future planning and budgeting to favor the most effective and efficient strategies.
Clear, transparent, and effective communication has become paramount in this age of remote work. This includes communicating about your digital marketing strategies, planning, outcomes, and insights.

  • Know how to optimize marketing strategy.

In the 2020 climate, you frankly do not have room to spend time and money on strategies that are ineffective. If a certain channel or campaign type is not bringing in a return or is not contributing to your goals, you need to reevaluate your marketing strategy.
Do not be afraid to optimize by revising your messaging on a specific channel, modifying your strategy, or even halting an ineffective campaign. Using the data mentioned above—connecting what is planned with what has been delivered—you can pace your campaigns to better meet your objectives.

  • Make sure your audience is seeing what you produce.

Put simply, you can have the best digital marketing products in the world, but if no one sees them, they will not help your business. Use verification and viewability metrics to ensure that your ads are being seen by your audience.
As part of this, it is important to ensure that any materials meet brand safety standards and to detect any fraudulent ad activity. Verification and viewability can be valuable in preserving and enhancing the efficiency and effectiveness of your digital marketing strategy.
With these guidelines, you can ensure that your digital marketing efforts are both effective and efficient. To learn more about how digital marketing has changed in 2020, we encourage you to contact us today at AudiologyPlus. With over 20 years of experience in marketing, we are ready to answer your questions and help you navigate today’s unique challenges.

Ecommerce & COVID-19

How eCommerce Is Revolutionizing Business in the Age of COVID-19

If you have seen the 1959 Cary Grant classic Operation Petticoat, you may remember the wisdom of Lieutenant Nick Holden: “In confusion, there is profit.” This phrase has proven to be true time and time again, and now, in the midst of the COVID-19 pandemic, we can see it being fulfilled again. In this time, a slight adjustment of the quote may be appropriate: “In crisis, there is opportunity.”
To say that the COVID-19 pandemic has changed the way you do business would probably be a huge understatement. However, those changes come with great opportunities. One of those opportunities lies in an aspect of business that many people thought was already well explored before COVID-19 hit. That aspect is ecommerce, or business transactions that take place online.
Gone are the days when young people dominated the ecommerce field as consumers, leaving older generations to shop in more traditional ways. Also gone is the time when consumers only looked to Amazon for ecommerce solutions. Now is the ideal time to seize upon ecommerce as a new opportunity that could yield immense profits.
Although many areas of the world are reopening in-person businesses, people remain cautious about returning to their old way of life. Many people are opting to avoid in-person shopping experiences whenever possible. This provides a perfect opportunity for you to meet your customers where they are: online.
Here are a few ways ecommerce is shifting thanks to the experiences we are dealing with due to COVID-19, as well as some tips for how you can succeed in this new business landscape:

  • Consumers want services and products that are easily accessible. Make sure that your website where your ecommerce services are hosted is easy to use and provides customers with a simple, fast transaction and a positive experience.
  • People are looking for businesses that connect with them on a personal level. This can be accomplished through content, whether on your website or in communication with your customers. Reconnect with them on a deeper level than simply trying to sell goods and services.
  • Show them how you can help solve a problem or relieve a pain point. This will set up an opportunity for a consumer to see your business as their solution. Be willing to adapt to their changing needs and grow with them.
  • During the COVID-19 pandemic, many people reevaluated their consumption habits, their values, and how they do business. While the pandemic seems to be easing in some areas of the world, people are not returning to their old habits when it comes to consumerism. Be authentic and show your customers that you share their values. Prove to them that you are a brand they want to do business with and support. Be trustworthy.

With all of the change that has already occurred in business over the last few months, even ecommerce will likely continue to see adjustments and shifts in focus. One thing, however, is for certain: this is a business trend you do not want to miss or adopt too slowly. The time to take advantage of this opportunity is now.
To learn more about the importance of ecommerce and how it is revolutionizing business in this crucial time, we invite you to contact us today at AudiologyPlus. We look forward to hearing from you!

Essential Digital Marketing Strategies for COVID-19

5 Essential Digital Marketing Strategies for COVID-19

Although the COVID-19 pandemic has been ongoing for a few months now, you may still feel uncertain about how to navigate certain aspects of daily life—including those related to your business. Should you give up on your business plans and goals? Or push forward? And whatever you choose, how do you do it most effectively for a solution that feels right for you, your team, and your clients?
Here are five key digital marketing strategies that are essential to consider as we continue to navigate life during the COVID-19 pandemic:

  • Revisit your business goals.

There is no denying that business is not going on as usual—for anyone. Reassess your business goals with the new reality in mind. As you do so, here are a few questions to keep in mind: What are your clients looking for now? How can you offer that to them? How do you let them know what you are offering and how they can access it?
Many businesses are finding themselves doing more online work and marketing now than ever before, so focus on how you can serve your clients online. You may also want to reevaluate your budget and allocate some funds that were assigned to in-person marketing to digital marketing.

  • Avoid flooding your clients with outbound messages.

Do your clients want to be kept up to date about your latest services and products? Yes! Should you message them if you are changing your services, hours, events, or other important information? Absolutely!
With that in mind, however, your clients probably do not want to receive an email from you three times every day. The pandemic should not be a marketing ploy. Message your clients when you need to, but avoid overdoing it. You should also use email list segmentation when needed so you can message only those for whom your message will be relevant and valuable.

  • Identify and use the strong points in your online presence.

As noted, your digital marketing efforts and online presence will now be more important than ever. Even in areas that have reopened, many people are still choosing to stay home whenever possible and opt for online services over in-person ones.
This makes it essential to use your online presence to your advantage. Perhaps you can offer extra perks or rewards to clients who purchase online services or products. Use analytics to identify your best offline clients, and nudge them toward your online offerings. You should also check your messaging to make sure clients are not being pushed to in-person services at this time.

  • Test your online services and inbound marketing.

Should you experience an influx of online business, are you ready to handle it? Test out your inbound marketing channels, including your website, links, any videos, brochures, etc. Make sure it all works as you plan.
This is also a great time to update your website content. If you have noticed your clients asking new questions related to COVID-19, add them to your FAQ. You can also analyze search data to see what clients are asking about most right now, and be sure you answer those questions on your website.

  • Prioritize analysis and measurement.

Put simply, you won’t know what’s working and what isn’t if you don’t measure it! Data analysis and reporting are crucial during this time when you are learning again what your clients want and need. Pay attention to search terms they use, which pages they visit most on your website, and what services and products they purchase most frequently.
All of this data can help you fine-tune your marketing and offerings. If you find that a certain type of messaging drives the most engagement, use that as a guide to inspire new messaging of the same type.
While the COVID-19 business world is new to all of us, these key strategies can help you navigate your business with purpose. To learn more about online marketing at this time and how AudiologyPlus can help your business grow, we invite you to contact us today.

Become a Google Partner

How to Become a Google Partner and Earn the Partner Badge

If you have used Google Ads to market your hearing practice, you might have heard of the Google Partner program. Today, we’re going to review what it means to be a Google Partner, how to become one, and how to earn the official Google Partner badge.
First, Google Partners is a program that Google developed for people who use Google Ads to market online. Once you become a Google Partner, you will receive access to resources like additional trainings, special events, and industry research. You can also earn the Google Partner badge, which shows that a member of your team has demonstrated skill and knowledge in using Google Ads and that your business has grown through Ads.
How to Sign Up for the Google Partners Program
Although it might sound rather elite, signing up for the Google Partners program is actually quite simple. Plus, the program is free. Here is how to join:

  • Visit the Google Partners website.
  • Click the tab that says “Join Google Partners,” and then click “Join Now.”
  • Sign in to your Google Ads account (if you are not already signed in). You will need Admin access on the manager account in order to sign up for Google Partners.
  • Read through the disclaimer and Terms of Service for the program. Then click “Accept and continue.”
  • Select the correct Google Ads manager account.
  • Enter your company name, website, and location.
  • Click “Save.”

That’s it! You will then be directed to the Partners section of your Google Ads account, where you will have access to all of the Google Partners features.
How to Earn the Google Partner Badge
There are two Google Partner badges: the Google Partner badge and the Premier Google Partner badge. Each one has its own requirements. This article will cover how to earn the Google Partner badge. Here is how to qualify:

  • Company performance:

You can meet the performance requirement by demonstrating solid overall ad revenue and growth, and by maintaining and growing your customer base. Google Partners will evaluate your account over 18 months to ensure that you have met the performance requirement. You must have spend activity on your account for at least 12 months to qualify.

  • Ad spend:

You must meet a 90-day minimum ad spend of $10,000 USD across your accounts.

  • Certification:

At least one member of your team must be certified in Google Ads.
Once you have qualified for the Partner badge, it can be displayed on your website and marketing materials.
You can easily check your Partner badge status by logging in to your Google Ads account. Once you are in your account, click on the “Partners program” tab, and then find the “Badge status” card. This will notify you whether your company has earned the Google Partner badge. Once you have earned your badge, this card will also display whether you are at risk of losing the badge.
Google has announced that the Partner badge requirements will be adjusted in 2021. You can see their article here for more information on the upcoming changes.
If you would like to learn more about the Google Partners program or how to earn the Partner badge, we invite you to contact us today at AudiologyPlus. With over 20 years of experience in marketing, we are here to answer your questions.

8 Things Your Audiology Website Needs Right Now

8 Things Your Audiology Website Needs Right Now

Simply having a website is a great step towards helping your audiology practice grow. Now that you have a website, you should consider exactly what you put on your site. Here are 8 things your audiology website needs right now:
Great content
People come to your website looking for answers. It’s as simple as that. Your content should provide the answers to the questions they have.
Remember that people’s questions will vary widely, so your content should be broad enough to answer many types of questions. Consider questions you are frequently asked in your office or via the phone, and answer those questions are your website. These might include questions relating to hearing topics (e.g., “What is a hearing aid”? “Do I need hearing aids?” “What is tinnitus?”, etc.), as well as those relating to your office (e.g., “What are your hours?” “Where are you located?” “What are your qualifications?”, etc.)
Telehealth
While many offices were already beginning to incorporate telehealth into their practice model, the COVID-19 pandemic and ensuing lockdowns around the world have only highlighted the importance of telehealth.
Telehealth services like myVirtualClinic enable you to care for your patients without seeing them in your office. This can save time for your patients (and your staff, too) and can make it easier for patients to reach you.
Social media
Social media isn’t just for teenagers anymore! Businesses need a strong presence on social media as well. You should have a dedicated page for your audiology practice on all main social media platforms, including Facebook, Instagram, and Twitter. (You can branch out beyond these if you want to!)
Of course, it isn’t enough to simply create a social media page and abandon it. Patients (both existing and potential) want to see that you actually interact with your customers. Be sure to reply to any comments or questions that are left on your page, as well as reviews. It’s also important to post regularly so your practice is kept fresh in the minds of your patients.
Individualism
Unless you are located in a very small town, chances are there are multiple audiology practices in your area. This means that potential patients have a choice of whom they give their business too. In order to win their business, you need to stand out!
There are a few ways you can do this on your website. Include photos of your office and your team. Consider including biographies as well, so your patients can get to know your team before coming in. You might also want to showcase your practice philosophy online, which can highlight how you are different from the others. Positive reviews are another good way to feature what’s great about your practice and why patients should choose you.
Opportunities to sell
Although the optimal setting for selling a hearing aid might be at your office—once you have completed a hearing test and provided a professional consultation—you shouldn’t pass up on opportunities to sell on your website. This can be as simple as listing out (with images, too) the hearing aid tools available through your practice.
eCommerce can be powerful, too. This allows people to buy directly from your website rather than coming to your office.
Great imagery
The old saying, “A picture is worth a thousand words,” is still true. Showcasing photos of your office and your team on your website can be a great way to help patients get to know you before they even step foot inside your practice. In addition, a website with eye-catching imagery is much more inviting to look at than one that’s only filled with 10 pt size type!
If possible, have some professional photos taken of your office. This can make a big difference in the quality of the photos and how they appear on your website. You can even have a “patient” (either a real patient or a family member of your staff) in the photos to highlight the level of care you provide.
Patient testimonials
You simply cannot go without patient testimonials on your website. One recent study found that 59.9% of patients chose their medical provider based on positive online reviews, and 60% said they have avoided a medical provider because of negative reviews.
Highlighting a few positive reviews on your website can do wonders for drawing new patients to your practice. If you don’t currently have any testimonials to showcase on your website, just ask your happy customers! Using a service like ReviewMe can also make it easy to continue gathering reviews.
Consistent branding
Have you ever visited a website for a business and wondered if that was actually their official website? You might not have been able to pinpoint the reason at the time, but your questioning was probably due to a lack of consistent branding.
The aim is to provide a consistent experience for your website visitors across your entire website—and the rest of your online presence as well, including your social media pages and any other online listings. This should include using the same logo and practice name. Make sure your office hours, phone number, and address are updated as well. You could even consider using colors on your website that are similar to the colors in your office for an especially consistent patient experience.
These 8 factors are essential to creating an audiology website that draws in new patients and helps your practice succeed. To learn more about how you can build your practice online, please contact us at AudiologyPlus. With over 20 years of experience in marketing, we have the experience and expertise you need to grow your business.

Top 10 Marketing Ideas for Audiologists

Top 10 Marketing Ideas for Audiologists

The secret to success for a hearing practice is not a secret at all—you need loyal patients who love your practice. You know that you provide exceptional care and run a great office. However, in order for your practice to grow and thrive, you need other people to know that, too.
That’s where marketing comes in. To help your practice grow—no matter how big or small you are right now—we have the top 10 marketing ideas for audiologists:

  1. Referral Offers

One of your practice’s greatest assets is your patients! Word of mouth is a great way to bring new patients to your practice. So, why not give your existing patients (who already love your practice) an incentive to spread the good news?
A referral offer is a discount you offer to existing patients who refer a new patient to your office. In some cases, you give the new patient a discount as well; the details are up to you.
2. Reward Positive Reviews
In addition to word of mouth referrals, positive reviews are an excellent way to showcase how much your patients love your practice. When potential new patients research your office online, they will be able to see those positive reviews, which could influence them to choose your practice as their new audiologist.
Consider offering a reward to existing patients who submit a positive review. This could be a discount on their next appointment or a gift card to a favorite local restaurant. Submitting a review is very easy and takes little time on their part, especially if you use ReviewMe.
3. SEO and Local SEO
Search engine optimization, or SEO, is critical to the success of any practice. SEO is what enables potential new patients to find your practice online. Local SEO is especially important for location-based businesses like audiology practices.
VisibilityBooster is a powerful tool for improving your website’s online presence and gaining valuable SEO traffic. With this tool, more people will find your practice, your website will rank higher in search engine results, and you will also be notified of new online reviews.
4. Fun Content
As an audiologist, content related to everything-audiology is probably of great interest. However, to put it frankly, audiology isn’t fascinating to everyone. That’s why it’s important to feature some fun content on your website, too.
One way to bring some fun to your website content is to make use of your blog. A blog allows you to add more personalized content that you can tailor to topics that are relevant at the time. Of course, you can still create blog posts about audiology-related topics, but they don’t all need to be about audiology. Consider creating blog posts about fun topics like office birthdays and celebrations, local events, practice milestones, and even your staff’s favorite recipes.
5. Video Tutorials
If you’ve been on Facebook lately, you might have noticed that more and more people are posting videos instead of written content. That’s because so many people prefer watching videos to reading lengthy posts.
Use that to your advantage! Create simple, easy-to-follow video tutorials for tasks that patients frequently inquire about. This may include how to insert a hearing aid battery, how to clean a hearing aid, etc.
6. Telehealth
In this day and age, having an alternative to in-person appointments is crucial. For many patients, telehealth virtual appointments are more cost-effective and use less of their time than driving to and from appointments at the office. Telehealth is also essential during times when health risks are high, such as during the COVID-19 pandemic.
Telehealth services like myVirtualClinic allow you to provide personalized, quality care to your patients, no matter where they are. As long as they can connect with you via their computer, tablet, or smartphone, you can serve them.
7. Create Customer Campaigns
You already know that not all of your patients are the same. You have patients of different ages and genders, not to mention family demographics, financial backgrounds, and more. Because your patients are so unique, you should have customer campaigns that target these different “types” of patients.
For example, maybe you have certain marketing materials that are targeted towards seniors. These will differ from the marketing tactics you use to target the parents of deaf or hard-of-hearing children. You can also use different marketing platforms to reach varying audiences. Be sure to consider email, direct mail, social media, PPC, and other types of advertising.
8. PPC
Pay-per-click advertising is just what it sounds like: you pay each time someone clicks on your online ad. This can be a cost-effective way to advertise, as you won’t pay for any ads that are not clicked on.
If you want to get your biggest bang for your buck when it comes to PPC, try PPC+. This program is designed to get your business listed at the top of Google results, to keep your practice on people’s minds, and to ultimately draw new, high-value patients to your office.
9. Request Customer Feedback
Even happy patients might have ideas about how you can improve your practice. You won’t know unless you ask them! Don’t be afraid to ask your patients for feedback about their experience at your office. This feedback can be a valuable way to improve your services and enhance your patients’ experiences.
If you do happen to get an unhappy patient, ask them for their feedback, too. This could give you important insight into what could be changed so you have fewer unhappy patients.
10. Have a complete, fresh, branded, and modern website
One rule of marketing in the twenty-first century is that if you don’t have a website, you are missing out on a huge portion of patients. For some people, if you aren’t online, you might as well not exist!
It’s important to not only have a website, but also to have one that’s complete, fresh, branded, and modern. You never want potential patients to become frustrated with your website because they cannot find the information they need or it’s too difficult to navigate; frustrated website visitors typically leave your site and rarely become patients. If your website needs a refresh (or you need a website, period), check out our exceptional, modern website services.
With these 10 tips, you’re well on your way to growing your practice. If you would like more information about how to market your practice online and how we can help, please contact us at AudiologyPlus.

Increase hearing aid sales

Want to Increase Hearing Aid Sales? This Is What You Need to Know

As a hearing healthcare practitioner, your business depends on your patients. If your practice is like most hearing practices, you rely not only on appointments but also on sales–hearing aid sales. So, how can you increase hearing aid sales and therefore boost your business? Here are a few simple ways to increase hearing aid sales:

  • Listen to your patients’ needs.

Pushy salesmanship does not earn repeat customers–and it rarely earns sales. Rather than pushing certain devices on your patients, listen to their needs. Listen to your patient’s preferences, difficulties, and interests. This will allow you to make better recommendations that better fit their particular needs.

  • Follow up with your patients.

Once a patient purchases hearing aids, be sure to continue following up. Make sure they know you have not forgotten about them or their needs. Follow up to make certain that their devices are functioning properly and that they know how to appropriately care for their hearing aids.
It can also be helpful to take the opportunity to remind your patients about follow-up appointments, routine maintenance, and regular fittings.

  • Offer financing options.

Do not let financing be the reason you miss out on additional hearing aid sales. If the hearing aids your patient needs are a little outside their price range, offer flexible financing options that fit their needs. Make it simple for every patient to afford the device that is best for them.
It is also important that the way you explain financing options is clear–and that every member of your team can also clearly explain the financing options. Confusion will only hurt your practice and your sales.

  • Get a modern website.

A modern practice needs a modern website. On your website, you can feature the hearing services you offer, including hearing aids. This helps patients (both current and potential) find the services and devices they are looking for.
With a website built to the latest specifications, your site will function and display optimally on all types of devices. This includes mobile phones, tablets, laptops, and desktop computers. You will also want to consider adopting telehealth to ensure you can serve patients who can’t easily travel to your office. You can troubleshoot and manage hearing aids over telehealth!

  • Focus on Local SEO.

Of course, a modern website will not do much to bring your practice more patients and more sales if people cannot find your website. SEO (search engine optimization) ensures that people who are searching for your services will find them. Local SEO is especially important for making certain that people in your area find your practice.

  • Highlight positive reviews.

In today’s world, reviews are an important part of choosing both products and providers. Showcasing positive reviews on your website can help potential customers feel more comfortable in trusting your services and purchasing the hearing aids you offer.
To do this, you need to gather reviews from your existing patients. Once you have a few glowing reviews, you can start to feature them on your website.
At AudiologyPlus, we have over 20 years of experience in marketing hearing healthcare practices, and we are dedicated to helping your business succeed. If you need help with a modern website, SEO, reviews, or other online marketing services, we have the expertise you need. We welcome you to contact us today to learn more about us and how we can help your practice grow.

The 4 Best Audiology Website Designs That Will Help You Attract More Patients

Website design is crucial to the success of any business. This may seem obvious for other types of businesses–but what about audiology businesses and practices? Yes, even for those!
Of course, as a hearing healthcare professional, your area of expertise is audiology, not web design. That is as it should be. However, it is important for you to be aware of and understand the basics of good web design that will help your business thrive online.
Here are the 4 best audiology web designs that will help you attract more patients:

  1. Responsive Design with the Most Important Information First

Responsive design has been an essential feature of website design for several years now. Put simply, responsive design means your website will respond to the size and orientation of the screen it is being displayed on. This means that your website will always display optimally, whether it is being viewed on a mobile phone, tablet, laptop, or desktop computer.
Responsive design is an important part of making your website user-friendly. One of the benefits of using this type of web design is that you can easily present the most important information first. Rather than trying to display the full desktop version of your site on a small mobile phone, your website will adapt to show the viewer what is most important: your practice name, contact information, and services. You should also seriously consider adopting telehealth technology, especially now. Telehealth platforms have the capability of integrating into your current business practices, thus streamlining your entire service offerings.
2. Feature Real Patient Reviews
Did you know that in a recent survey, 82 percent of respondents said they use reviews to evaluate and select their doctor? So, you can assume that approximately 82 percent of people who find your business online will be looking for reviews to help them evaluate your practice and decide whether they want to become a patient. That is where real patient reviews come in.
While there are many third-party websites where patients can leave reviews, it can be powerful to feature positive reviews right on your website. In addition to having a webpage dedicated to those reviews, you may also want to select a few especially good reviews to feature on your homepage. This way, even if a website visitor does not click through to other pages of your site, they will still see the glowing reviews left by real patients.
3. AMP Pages for Easy Mobile Access
An AMP, or accelerated mobile page, is a stripped-down version of your existing webpage. Because it is simplified, the AMP can load faster than the original version of the webpage. This is especially important on mobile devices, where people expect fast turnaround and will click “back” if your website is taking too long to load.
With AMPs, you can improve the speed and reliability of your website on mobile devices.
4. Thoughtfully Chosen and Placed Images
When it comes to your website design, you never want it to be described as “haphazard” or “confusing.” One way to ensure that your website stands out and appears polished is by thoughtfully choosing and placing images.
In some cases, you may want to have professional photos taken of your practice. For other purposes, stock imagery can work well. Whatever you choose, make sure your images look professional and convey the message you are trying to send.
Of course, even the most well-designed website will not bring in new patients if it is not optimized to do so. With SEO (search engine optimization), your website will be found by the people who are searching for a practice and services just like yours.
At AudiologyPlus, we are dedicated to optimizing your site with local SEO that can drive online traffic, as well as real new patients, to your practice. We focus on staying up to date with the latest in website design and optimization to ensure that you are never left behind when it comes to online marketing. To learn more about our services and how we can help you attract more patients online, we welcome you to contact us today.