Why are you an audiologist? Part of your answer probably has something to do with a personal interest in the audiology field. And that’s great! We would be worried if you were not interested in and passionate about your field. Often, the best professionals are those who truly care about their field of work and study.
However, because of your interest and experience in audiology, you may sometimes forget that not everyone shares your passion and knowledge. In fact, many of your patients probably have a very minimal understanding of the field of audiology, how their hearing works, what causes hearing loss, and how a hearing aid can help them. When this information is given too quickly and without sufficient explanation, it can be frustrating, discouraging, and confusing to a patient.
Even when you make an effort to explain a patient’s diagnosis and treatment in detail, do you focus on using terminology the patient will understand? The truth is that much of the technical terminology that has become familiar to you can go over a patient’s head. This is especially true with older patients.
Think about it: If you went to the mechanic and he or she only used technical terminology with you, would you understand everything being said? Probably not – because that is not your field of specialty. In the same way, your patients do not specialize in audiology, and much of the terminology is foreign to them.
Here are a few simple tips to ensure you are speaking in a language that your patients will understand:
Over time, it will become second nature for you to use easy-to-understand language when speaking with your patients – and they will appreciate it. To learn more about how you can better communicate with your patients, we welcome you to contact us at AudiologyPlus today.